Introduction
and background
Mommy back lash case
actually refers to the ongoing situation of the IT related office. Office
normally helps reducing burden of mother staffs whereas the issues with the
same flexibility have been drawn. There are four lead characters in the case I
would like to start with their background of those characters:
Jessica
Gonon:
·
Vice president
·
Sales and customer support at clarity
base
Megan
Flo
·
Account Manager
·
Married and two children
·
Fridays are usually off to spend time
with his kids
Jana
Rowe
·
Account Manager
·
Married, No child
·
Four day week
·
20% cut in the pay
Davis
Bennet
·
Account manager
·
Hobby is to ironman championship
·
Childless employee
Analysis of case
Case starts with the
point of Please don't tell me that I need to have a baby to have this time off."
Those words were still ringing in the ears of Jessica Gonon an hour after a
tense meeting with Jana Rowe, one of her key account managers. Jessica, the
vice president of sales and customer support at ClarityBase, considered Jana's
request for a four-day workweek, for which she was willing to take a
corresponding 20% cut in pay. Although the facts seemed simple, the situation
was anything but. Just last week, Davis Bennett, another account manager, had
made a similar request. He wanted a lighter workload so he could train for the
Ironman Triathlon World Championship. Both Jana and Davis were well aware that
Megan Flood, another account manager, had been working a reduced schedule for
nearly two years. When she was hired, Megan had requested Fridays off to spend
time with her two young sons. And since she came highly recommended and the
talent pool was tight, Jessica had agreed to the arrangement. The eight account
managers at Clarity Base were in charge of helping the company's largest
clients install and maintain database applications, which often required no
small amount of hand-holding and coddling. Because Megan had an abbreviated
schedule, the other account managers were assigned the more difficult clients.
The case in my reading
has faced three main problems which are:
·
Fairness and equity to every employee
·
Management team to resolve conflicts
·
Employee privacy issues
What will you now do as Jessica?
·
Let managers accumulate overtime hours
they can take off later.
·
Give bonuses and raises to employees who
work holidays or regularly accept heavier workloads or difficult customers.
·
Consider less time-consuming ways to
satisfy customers. For example, some clients may welcome e-mail and voice mail
from company contacts in place of face-to-face meetings.
·
Tie Compensation to Quality of Work, not
Quantity of Dependents
·
As a manager, assume complete
responsibility for making flexible schedules work. Instead, involve your
employees in solving the problem:
·
Encourage employees to collaboratively
generate ideas for achieving flexibility while still accomplishing work; for
example, by telecommuting or job sharing. An entire team may also devise new
ways to handle work while also meeting personal needs.
·
Jessica need to find out the new set of
plan
·
Employees must meet business goals and
objectives
·
Employs need to finish their work at
time with flexible time
·
Childless parents has as much right as
the child parents do have so, the key thing is the parity
Will
you be able to cope the pressure in ClarityBase with reduced work-hour of Jana
and Davis?
Yes giving them
compensation on the prority of work will have the parity in between employees. The
diminished work hour of Jana and Davis will unquestionably not divert in the
implementation of the organization and the customers particularly that are
troublesome handle. They ought to be given the adaptability of time to complete
the work, may be arriving prior and leaving early or altering in occasions to
work. For this organization could think of motivating forces to give them a chance
to work in such anomalous hours. What's more as both Jana and Davis are the
account chiefs, a portion of the work burden could be partitioned with their
help as well.
How
would you deal with Jana & Davis individually?
·
They both first of all are the different
employee and they both are different with their thinking and ambitions so
management must keep that on mind before putting their decision.
·
Management team even lacks communication
with them. As the will talk individually they could come up with the solution.
·
Companies must take some fair policies
that would bind everybody and be even judgmental for both working and non
working conditions.
·
Managers should be in the place of their
employees especially Jana and Davis part and they must discuss with the customize
solutions for them.
·
Giving accurate reason for accepting
declining the employee perspective
·
Making new policies regarding flexible
work schedules
·
Jessica might need to give more
compensation as Jana might mind
·
Being fair to everyone is the point.
·
Employee benefit and compensation issues
must be clear in every term
·
To sustain employees' commitment to your
company, make sure benefits packages don't favor parents over nonparents. Tie
all compensation—including time off and other nonfinancial benefits—to work
well done. Judge the relative value of each employee to the company and reward
them accordingly—regardless of whether they're parents.
Is
providing facility that being provided to Megan is correct ?
The principle reasons
Jessica offered Megan the employment was she beat whatever remains of the
applicants in the meeting in addition to she was from the contender's
organization so was observed to be a feasible competitor. Yet, offering her the
occupation cost Jessica to go according to her requests of taking Fridays off
and no late gatherings as she obliged time to go through with her youngsters.
From that point onwards, she had been getting for right around 2 years. Indeed,
Megan is an part of the organization, she must be mindful in the ups and down
of the organization as well. The tradeoffs that Megan did 2 years back may not
be the same as of not long ago, she needs to organize the works in her rundowns
as well. She must not be given the steady adaptability but rather understand
the turn shrewd need based leave in the group as well. She must be made
understood that giving her such adaptability to quite a while could affect
whatever is left of the representatives to ask for light workloads.
What are the
consequences of the case in Labor Relation?
·
The work life parity of the
organization's fundamental center quality has been unbalanced to parent
representatives.
·
The progressing issue of allowing
lighter workload effectively to parent representatives than non guardian
workers could bring about the making of a negative work environment where they
would be two gatherings isolated in light of guardian and non guardian workers.
There would be multiplier impact of low work execution, worker turnover et
cetera.
·
Jessica and the group to come and hold a
meeting in vicinity of Jana, Megan and Davis and talk about the issue being
confronted.
·
They must be given some designation
power to deal with things independent from anyone else rather than balanced
meeting with all. What's more, administration must be well disposed to deal
with this issue. In the event that the group has answer for offer then it could
be the best practice for whatever is left of the offices as well.
Any other issue that
you like to cover?
According to the case, Jana and Davis think
that if Megan is getting the facilities then, they should also get same. Now
the issue has been put by two employees but if this is not solved at time, then
the problem that has been stated can be the first reason for unionization. This
case might have the possibility of formation of unions because two employees
are standing for the equality and fair treatment which might inspire the other
employees. Childless employees have as much right to their
personal lives as working parents. But treating everyone equitably doesn't mean
treating them identically. Figure out how many reduced workloads your
department can afford. Then, with your team, explore creative ideas that may
appeal to different individuals.
Allow interested
employees—parents and nonparents—to submit proposals for flexible work
arrangements. Each proposal should specify the work required during this period
of time, the employee's strategy for completing that work while still
satisfying customers, the proposed work hours, and so on.
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